As an entrepreneur on the go, you have probably used the services of Uber. It’s very convenient to pull out your phone and use the app to order a ride to where you need to get to. This is especially true when you travel internationally. Taxi drivers in other countries — more so at the airports — often have a “tourist fare.” They also do things like take you the long way to raise the fee. As someone who travels to 15 countries a year, I have experienced this more than a few times. Uber levels the playing field. You can land in a country, take out your phone, and feel secure knowing there’s a level of accountability when you use the service.
Uber has been a great idea but the company itself has struggled at times with different problems within the company. You may have seen headlines about Uber drivers being unhappy, their work culture, the most recent story about harassment. In addition to the headlines, you have probably been drawn in or watched debates about Uber and whether or not you should support the company by using the service on your social media networks.
I don’t work for Uber. I get no benefit for writing this article. I do think that Uber has a problem with their company culture and does need to examine how they treat their drivers. I understand all of the points that are being made and where the anger comes from. There’s one important point that’s not being made, however. Uber isn’t just the company, its policies, and people within the company that need training and/or to be fired. Uber is also its drivers.